24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

 

24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

PATIENT STORIES

 

There are hundreds of patient stories that we could share. Of these, we selected a handful. We would like to thank these patients for graciously sharing their transport experiences with us. Good stories add meaning to our team and the work we do. We are happy and proud to be a part of them.

 

PATIENT STORY #4
AGAINST ALL ODDS (Bangkok)

 

The Situation
Patient from Bangkok, diagnosed with severe heart and lung failure, was admitted to the Singapore General Hospital. Further complications resulted in a deterioration of his condition resulting in the inability of both organs to function. Patient was then put on the extracorporeal membrane oxygenation machine, a state-of-the-art medical equipment (commonly known by its acronym ECMO) designed to provide both organs with cardiac and respiratory support oxygen to the patient.

 

EMA GLOBAL To The Rescue
A month after admission, patient was advised by the treating doctors to return to Bangkok for continuation of treatment while waiting for a heart transplant. That was when EMA GLOBAL was first contacted by patient’s family with a request for a medical repatriation.

 

EMA GLOBAL’s Role
EMA GLOBAL quickly assembled a medical team comprising a Flight Physician, a perfusionist (a specialist trained in the use of the ECMO) and an ICU nurse. A mobile ECMO was put on standby.

 

What EMA GLOBAL Did
Preparation for the repatriation was arduous, particularly the delicate task of transferring the patient from the hospital’s ECMO to the mobile unit. And the road ambulance transfer from the hospital to the airport took a full two hours with the medical team keeping watch on the ECMO for any sign of distress from the patient. Finally the air ambulance took off for Bangkok.

 

The Outcome
It was an uneventful flight. Patient was transferred to a medical facility on arrival in Bangkok and just over 3 months later, he underwent a very successful heart transplant.
Against all odds, patient was given a new lease of life.

 

Medical Director of EMA GLOBAL with ECMO team members

 

Ground ambulance arrival at Hospital

 

Unloading the equipment and stretcher


Loaded in elevator


Leaving the ICU.
EMA GLOBAL’s Perfusionist (grey shirt) and the Flight Physician have their eyes fixed on the ECMO tubing


Arrival at Cardio-Thoracic ICU

 


 


Moving the patient very carefully through the hallways of the hospital


Waiting for the elevator: the tubes go from one side of the groin, getting blood out, the blood gets oxygenated in the machine and gets inserted back into the body through the other side of the groin. 
The machine is hooked to the patient and is the patient’s lifeline. 
Nothing can be allowed to interfere.

 

All focused on the ECMO and moving in sync with the patient 

 

Moving the patient outside of the hospital to get to the ambulance. 

The man with the red flight bag is the Flight Physician.

 


The patient’s sister is happy she can be with her brother during this transport.

 

 
Loading the patient into the ground ambulance

 
Loading without disconnecting the ECMO is challenging


Yes! All on board


The ground ambulance leaves 2 hours later.

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