24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

 

24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

CONTACT US

 

Is there a matter you would like to discuss with us? Do you have a question or require further information?

 

We are happy to be of assistance and look forward to hearing from you. We hope to make your experience with EMA GLOBAL an excellent one and welcome your comments, suggestions and questions about our services. Please contact us through this form or email us at enquiry@emaglobal.com.sg

 

 

24 Hour Assistance: +65 6570 2552
For Assistance during Office Hours: +65 6753 9133

 

ADDRESS:
#15-18 Farrer Park Medical Centre
1 Farrer Park Station Road
Singapore 217562

 

 

 

EMA GLOBAL Cares
We want to hear from you. If you were transported by us, we would like to hear how you felt about your flight and team. Whether you want to say something wonderful, or point out an area where we can improve, please let us know what you think so we can continue to do better.

We hope to understand your experience of our service, so that we can continually improve ourselves. Your answers will be completely anonymous and your honest feedback and opinions will be important to us. All the information collected is strictly confidential and will be used solely for the Company's learning purposes. The survey will take approximately 10 minutes to complete. We truly appreciate your help in completing this survey.

Please read each question carefully and answer the questions by filling in the blank(s) or appropriate box(es) that represent your responses. There is no right or wrong answer. Kindly ensure that all questions are answered.

 

 

 

General
The Medical Transport

 

In your experience with EMA GLOBAL, to what extent would you agree with the following statements? (Please insert a tick in the relevant box.)

 

FeatureHighly DisagreeSomewhat DisagreeUnsureSomewhat AgreeHighly Agree
(a) EMA GLOBAL has a good reputation
(b) EMA GLOBAL is prompt and reliable
(c) EMA GLOBAL service is comprehensive
(d) EMA GLOBAL's customer service is excellent
(e) I feel that EMA GLOBAL's aircraft is medically well equipped for any emergencies.
(f) EMA GLOBAL's service is value for money
(g) EMA GLOBAL's marketing communication is clear and attractive
(h) Overall, I am satisfied with my experience with EMA GLOBAL
(i) I will use EMA GLOBAL's service again when the need arises
(j) I will recommend EMA GLOBAL to my friends and relatives if they require medical transport services
More About Yourself

Please tell us more about yourself:

Gender:

Male
Female

Age:

30 and below
31 - 50 years
51 - 65 years
66 and above

Occupation:

Business Owner
Professionals, Managers, Executives and Technicians
Not Employed

Nationality:

Singapore

What is your relationship to the patient?:

Self
Spouse/ partner
Family member
Friend

Please provide us with your contact information:

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