24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

 

24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

MEDICAL CONCIERGE SERVICE

 

EMA GLOBAL’s specially packaged medical concierge services are designed to provide support to those seeking elective medical treatment/surgical procedures and related medical services outside their country of domicile.

Elective medical treatment refers to treatment and surgery that need not be performed immediately as the patient’s life is not at risk and are usually scheduled to meet both patient’s and doctor’s convenience.

Benefits of EMA GLOBAL’s medical concierge service includes:

  • Customised Health Checks & Medical Services

    A 360-degree review of the patient’s personal health, taking into account factors such as their medical history and lifestyle.

  • Priority Medical Referrals

    For elective medical treatment or surgical procedures with priority appointments, EMA GLOBAL will make referrals to a panel of specially credentialled medical facilities and practitioners.

  • Travel Planning

    Whenever you are travelling for the purpose of seeking elective medical treatment, our team is on standby to help plan your trip – flights, accommodation, visas etc. A complimentary Meet & Greet service at the arrival destination, including luggage assistance will be arranged. In addition, a complimentary limousine service will be on standby to take you to your medical facility or accommodation.

  • Personal Attendant

    On arrival at your selected medical facility, a Personal Attendant, also a complimentary membership benefit, will be on hand to receive you. This handpicked attendant will be at your disposal until registration is completed and you are comfortably settled in the hospital room.

  • Guarantee of Payment for Medical Expenses

    We can guarantee your medical expenses in advance in the interest of time. If such medical expenses are covered by a medical insurance policy, assistance will be rendered to help you submit your insurance claim.

  • Second Medical Opinion

    You will also be provided with access to a complimentary Second Medical Opinion service, via a panel of internationally renowned specialists.  Confidentiality is assured. A list of medical specialties will be made available upon request.

     

  • Reminder Service

    As part of our commitment to service quality, you will receive reminders when you are due for your annual medical health-checks and when any follow-up consultations or treatments are due.

For more information on access to our medical assistance concierge services, please write to us at enquiry@emaglobal.con.sg

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