24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

 

24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

MEET OUR TEAM

 

With countless medical transports coordinated worldwide, EMA GLOBAL is a leader and innovator in medical flights and air ambulance services. Our team of medical transport professionals is ready to assist in your travel and medical needs.

 

Winston Jong, M.D
CEO, Medical Director


Dr. Jong is the CEO and Medical Director of EMA GLOBAL, Singapore’s pioneering provider of medical evacuation assistance, which he founded in 1995. Dr. Jong has established himself in the fields of clinical anaesthesia and intensive care medicine. Armed with such expertise, aero-medical medicine and the management of medical assistance operations became second nature. Dr. Jong is now a leading subspecialist in aeromedical medicine. Dr Jong also oversees the medical care provided for all transports and is involved with the aeromedical training and quality assurance of EMA GLOBAL’s Flight Physicians and Nurses.

Rowena Kwan DBA
Aviation Director


Rowena is the Aviation Director of EMA GLOBAL. She is also the CEO of Chiron Flight Services Pte Ltd, an air-charter company. Rowena has been in the general aviation business since 2005 managing her air-ambulance and executive charter. Rowena’s doctorial research is on health-care management in private practice.

Reine Jong
General Manager, Legal Counsel


Reine is a graduate of Durham University Law School and an Advocate and Solicitor to the Supreme Court of Singapore. Reine was a corporate lawyer with experience in a broad range of commercial acquisitions and corporate finance transactions.

Gainer Kwan
Head of Finance


Gainer is the Head of Finance at EMA GLOBAL. He has over 30 years of experience in both international commercial and investment banking. His skill-sets include hands on experience in business development for structured and project finance services in Europe, Middle East & Africa, as well as 16 years in financial risk management with focus on credit risk, financial analysis, corporate & leveraged finance, as well as trade finance ad financial markets.

Kasey Khaw
Head of Business Development


Kasey heads the Business Development team at EMA GLOBAL. He is well versed in the assistance industry having previously worked for a large international assistance company for more than 20 years in various capacities, including regional and global management roles, primarily in the field of business development. With his vast experience, Kasey also provides product development support for EMA GLOBAL’s Membership services.

Jasyln Siow
Head of Medical Operations, EMA GLOBAL Flight Nurse


Jaslyn is a qualified nurse with a degree from the University of Sydney. She has been a nurse for more than 20 years and has valuable experience across many areas of practice, including ward care, ophthalmology, operating theatre and intensive care. For the last 20 years, she has held the post of nursing officer in charge of the team of nurses in her clinic. Jaslyn marries her nursing expertise with her administrative acumen by assembling a team of medical specialists and nurses, and arranging vital ambulance and flight transport, to rescue and repatriate persons in medical need. Often, this task has to be organized within a few hours and Jaslyn has always delivered the team for the job and the patient safely to the destination.

Jack Sin
Head of Flight Operations


Jack, a licensed FAA Aircraft Dispatcher has over 15 years of experience in the aviation industry. He started his career with the Civil Aviation Authorities of Singapore as an Air Traffic Controller and left the service after 11 years with a good knowledge of airways structure and civil aviation regulations.

Judy Lim
EMA GLOBAL Communications Specialist (Day Shift Lead)


Judy has a strong background in Customer Service and is skilled in handling medical transport arrangements. She works with the rest of EMA GLOBAL’s team members to plan and expedite the coordination of each critical patient’s transport and referral needs, while providing the best in customer service and support.

Timothy Tan
EMA GLOBAL Communications Specialist (Night Shift Lead)


As a Communication Specialist, Tim attends to all calls that come through our 24 x 7 Communication Centre at night. From customers, to doctors and hospitals, Timothy is dedicated to serving the needs of physicians, nurses, and customers when facilitating a medical transport.

Noor Jahan
EMA GLOBAL Membership Services


Noor Jahan handles all day-to-day operations of EMA GLOBAL’s Membership services, such as e-mail, mail and renewal correspondences each month. This includes renewing and mailing out memberships to every member. When calling EMA GLOBAL during business hours you are likely to get Noor Jahan on the phone where she takes great pride in customer satisfaction and taking care of each member on an individual basis making sure they are well informed and know what their memberships cover.

Barnabas Kwok, M.D
EMA GLOBAL Flight Physician


Dr Kwok embarked on his first medical evacuation in 1992 has nearly 25 years of experience. He is currently a Resident Medical Officer in the Haematology and Stem Cell Transplant Centre at Mount Elizabeth Hospital Orchard.

Yang Sik Horng, M.D
EMA GLOBAL Flight Physician


Dr Yang is a Resident Medical Officer in Mount Elizabeth Hospital Intensive Care Unit, he has over the last 20 years. Routine includes communicating with various specialists and medical staff for the monitoring and care of patients on ventilator and infusion pump, and involving in resuscitation and other related procedure.

Dr Yeo Kuang Lim, M.D
EMA GLOBAL Flight Physician


Dr Yeo has over 20 years of professional experience in clinical medicine, operational and senior management in various healthcare organisations in Singapore, Malaysia, Australia, China and Hong Kong and he is familiar with healthcare industries in many countries. Dr Yeo’s expertise ranges from management of medical/travel assistance operations and aero-medical evacuation to healthcare management. Dr Yeo graduated with a Bachelor of Medicine, Bachelor of Surgery and Bachelor of Obstetrics from Royal College of Surgeons in Ireland in 1992, a MBA specialising in International Business and Finance from the Imperial College London in 2004 and a certificate in advanced cardiac life support.

How Chong Jeng, M.D
EMA GLOBAL Flight Physician


Dr How graduated from National University of Singapore with a Master's Degree in Medicine. He worked as a medical officer in various hospitals and had training of at least 6 months in various specialties: accident and emergency, anaesthesia, surgical ICU, cardiothoracic ICU, cardiology, medical ICU, paediatrics. He started aero-medical evacuation work 11 years ago in 2005, and has accumulated much experience in a variety of aero-medical evacuation cases.

Kieron Teoh, M.D
EMA GLOBAL Flight Physician


Dr Teoh is a family physician in a busy practice. He has been assisting in aero medical evacuations since 2008. He graduated from National University of Singapore in 1997. He underwent post graduate training with the College of Family Physicians (Singapore) and has a diploma in Family Medicine (2003)

Brendan Boey, M.D
EMA GLOBAL Flight Physician


Dr Boey graduated in 1998 from National University of Singapore. He trained 2000-2004 in Anaesthesia and Intensive Care across various hospitals.

Mohamed Ismail Jaffar Ali
EMA GLOBAL Flight Nurse


Jaffar is currently working at the National Heart Centre as a Clinical Instructor. He is in charge of training for the department. He was trained in ICU at Mount Elizabeth Hospital. He has a degree and an advanced diploma in critical care and currently pursuing his Masters.

Sartje Syahailatua
EMA GLOBAL Flight Nurse


Sartje is currently a Senior Staff Nurse at The Intensive Care Unit Mount Elizabeth Hospital. She has a diploma is nursing, advance diploma in critical care and a bachelor’s degree in Nursing.

Yeong Yu Boon
EMA GLOBAL Flight Nurse


Yu Boon is currently working in the ICU department in a private hospital in Singapore. His position there is Assistant Nurse Clinician and his daily job scope include providing nursing care to patient requiring intensive care. He has a nursing diploma, advanced diploma in nursing (Critical care) and Bachelor of Science.

Zainab Bte Abdul Ghani
EMA GLOBAL Flight Nurse


Zainab has over 18 years of experience. She has obtained a Critical care certificate with Singapore Nursing Board. She is currently working with Farrer Park Hospital’s Intensive Care Unit Department as a Nurse Clinician.

Sarah Jessica Leong
EMA GLOBAL Flight Nurse


Sarah Jessica has over 20 years of experience in the medical field as a senior staff nurse, trained in ICU and paediatrics in both government and private hospitals. She has a Diploma in Nephrology and has extensive experience in aeromedical evacuations.

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