24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

 

24 Hour Assistance
+65 6570 2552

 

 

PROVIDING TRAVELLERS WITH PEACE OF MIND FOR OVER 20 YEARS

EMA GLOBAL, a pioneer in the assistance industry is a leading provider of air ambulances and medical flights. We offer unparalleled medical care and bedside-to-bedside transportation and have some of the most experienced air medical teams in the industry. With extensive networks across the globe, EMA GLOBAL delivers a seamless transport experience to our customers regardless of location. Help is just phone call away!

PATIENT STORIES

 

There are hundreds of patient stories that we could share. Of these, we selected a handful. We would like to thank these patients for graciously sharing their transport experiences with us. Good stories add meaning to our team and the work we do. We are happy and proud to be a part of them.

 

PATIENT STORY #3
WHEN THE UNEXPECTED HAPPENS (Maldives)

 

The Situation
Newly-weds, Richard Toh and his bride, Emily had planned their honeymoon months ahead. And of course, it has to be in the most romantic place – Paradise on Earth – the Maldives. Unfortunately, Richard became very ill on the third day. He was severely constipated and started vomiting and running a very high fever. The resort staff arranged for him to see a doctor on Male Island where he was diagnosed with “possible intestinal contusion”. EMA GLOBAL was then contacted and a lengthy evaluation via a conference call was conducted. EMA GLOBAL concurred with the treating doctor in Male but felt that there could be a risk of perforation. It was during this evaluation that Richard revealed that he was playing football a day before he departed for his honeymoon and that during the game, he was kicked in the stomach by another player. EMA GLOBAL immediately launched an air ambulance to take him back to Singapore before further complication sets in.

 

EMA GLOBAL To The Rescue
Upon reached Male, the medical escort team comprising a gastroentologist and a nurse went immediately to assess the patient. The fever had not subsided. The team called back to EMA GLOBAL to consult with our medical panel who felt that the risk of perforation was very real and instructed the team to depart for Singapore immediately. That decision was probably the best wedding present the newly-weds have received for when they reached the receiving facility in Singapore, a scan confirmed that there was indeed a perforation.

 

The Outcome
Richard underwent emergency surgery which went very well. Four days later he was moved out of ICU where the medical escort team paid him a visit. He was sleeping but a grateful, Mrs.Toh thanked the team profusely, adding that Richard’s first words when he woke up after the surgery were “Sweetheart, let us go back to the Maldives and continue with the honeymoon!” What he did not know was that the resort manager had called up Mrs.Toh to ask after him and promised a complimentary stay when the couple was ready to resume their honeymoon!

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