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3 Key Examples Of Transformational Technologies In Travel

EMA Global - February 28, 2020 - 0 comments

Technology has become more and more ingrained in the way we use it. The best part is, without a doubt, the technological advancements taking place every day. For example, you could see new technological developments tomorrow more than you have seen today.

The not-too-distant future holds a lot for all of us, including avid travellers. Everybody believes that technology and travel go hand-in-hand. For businesses in the travel industry and customers as a whole, technology plays a significant role that is hard to ignore. Aside from improving customer experience and satisfaction, it has also increased the efficiency of operations for businesses. Technology is not just crucial for travel agencies, but hotels as well. In short, every entity involved in travel benefits is derived from technological advancements.

Before looking at the technologies that are revolutionizing the travel industry, you need to ensure you are well protected to make use of them. Travelling to unfamiliar or foreign territories mean that anything can happen, and you need to prepare sufficiently. A bit of quick advice on picking the right travel insurance is to look for one with an air ambulance provided in their package. Otherwise, insurances and medical evacuation ensure that you can travel free and enjoy the transformational technologies in travel.

To get you started, here are 3 key examples of transformational technologies in travel.

Virtual reality

VR has truly gone viral over the past few years, all for good reasons. One excellent way it has helped the travel industry is through the creation of fully interactive images and videos. Tourism companies are slowly adapting and using it to transport customers digitally to a virtual location for marketing purposes.

In such arrangements, clients can inspect rooms, hotels, receptions and travel destinations in virtual reality to get a first-hand experience. This will help them make a solid decision on their perfect choice of a travel destination. VR hotel tours and 360 degrees videos of surroundings also help to give a real representation of the place.

Mobile technology

Who does not own a mobile phone nowadays? Well, the majority of individuals today can afford a basic smartphone with many manufacturers selling them for very affordable prices. The travel industry is no exception in its bid to reach out to more mobile phone users. One excellent way is to develop mobile applications where users can quickly get to their phones and plan their trips all at once.

Many travel companies are utilizing the latest software developers to make mobile phone apps easier to use for consumers. An estimated 45% of individuals use their smartphones to carry out everything that has to do with vacation. This is from booking to planning the trip and locating foreign places through maps on their phones.

Artificial intelligence

This is a notably potent technology that has gained ground in several fields, travel included. The most typical way it applies in the travel industry is using chatbots. These quick response buttons help customers get immediate answers for their burning queries. Chatbots also learn from the interaction with customers, thus, ensuring that each customer has a unique experience. It employs machine learning to understand clientele behaviour and preferences. In addition, the technology is essential in sorting out data for hotels and travel firms.