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24 Hour Assistance
+65 6570 2552
For Assistance during Office Hours
+65 6753 9133
Get in Touch
assistancecentre@emaglobal.com.sg
Our experienced Communications Specialists are standby to assist you with your medical assistance needs. You can depend on us to:
Arrange bed to bed medical transfers for critically ill or injured patients
Confirm bed bookings and patient acceptance with receiving hospitals
Provide fit-to-fly medical advice through our panel of doctors
Provide follow-up communications and status updates
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Meet Our Team

With countless medical transportation missions coordinated worldwide, EMA Global is Singapore’s pioneering provider of medical assistance. Both a leader and an innovator in organising medical flights and air ambulance services. Our team is ready to attend to your travel and medical needs.

Dr. Winston Jong

Group CEO and Group Medical Director

Dr. Jong is the Group CEO and Group Medical Director of EMA Global, which he founded in 1995. Dr. Jong has established himself in the fields of clinical anaesthesia and intensive care medicine. He is also an expert in aero-medical medicine and the management of medical assistance. Dr. Jong is a leading sub specialist in aeromedical medicine. Dr Jong also oversees the medical care provided for all transports and is involved with the aeromedical training and quality assurance of EMA Global’s medical escorts.

Dr. Shang Lei

Associate Medical Director, Global Network

Dr. Shang is the Associate Medical Director of EMA Global. He is trained in both anesthesia and intensive care and has vast experience in research and hospital administration. Dr Shang obtained his Ph.D in biomaterials in 2010 with peer-reviewed publications and US, Chinese patents. Prior to joining EMA Global, Dr Shang was heavily involved in the setup and preparation of Sengkang General Hospital Singapore under the the direct supervision of the Chairman of Medical board.

Jaslyn Siow

Operations Director

Jaslyn is a qualified nurse with a degree from the University of Sydney. She has been a nurse for more than 20 years and has valuable experience across many areas of practice, including ward care, ophthalmology, operating theatre and intensive care. Jaslyn marries her nursing expertise with her administrative acumen by assembling a team of medical specialists and nurses, and arranging vital ambulance and flight transport, to rescue and repatriate persons in medical need. Often, this task has to be organised within a few hours and Jaslyn has always delivered the team for the job and the patient safely to the destination.

Dexter Tan

Group Executive Director

Dexter is the Group Executive Director of EMA Global. He oversees EMA Global's regional strategy, operations, network, quality control, and growth of business units. He is also involved in product development and special projects that widen the scope of services the company provides. Dexter graduated with an Economics degree from the National University of Singapore. Prior to joining the medical assistance industry, Dexter was a co-founder in a technology start-up and was the General Manager of a lifestyle services company.

Rowena Kwan

Group Director, Aviation

Rowena is the Group Aviation Director of EMA Global. Rowena has been in the general aviation business since 2005 managing air-ambulance and executive charters. Rowena’s doctoral research is on health-care management in private practice.

Reine Jong

Group General Manager, Legal

Reine graduated from Durham University, England and was admitted as an Advocate and Solicitor of the Supreme Court of Singapore in 2012. Prior to joining EMA Global, Reine was a corporate lawyer with a practice area in in Corporate Finance and Capital Markets. Reine now oversees, plans and coordinates the operation strategies of the company across EMA Global’s regional offices.

Kasey Khaw

Business Development Consultant

Kasey heads the Business Development team at EMA Global. He is well versed in the assistance industry, having previously worked for a large international assistance company for more than 20 years. Kasey has served the industry in various capacities, including regional and global management roles, primarily in the field of business development. Kasey harnesses this vast experience to provides product development support for EMA Global’s membership services.

Gainer Kwan

Finance Director

Gainer is the Finance Director at EMA Global. He has over 30 years of experience in both international commercial and investment banking. His skill-sets include hands on experience in business development for structured and project finance services in Europe, Middle East & Africa, as well as 16 years in financial risk management with focus on credit risk, financial analysis, corporate & leveraged finance, as well as trade finance and financial markets.

Team Testimonials

Dr.Isabelle Tan

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Dr.Isabelle Tan

Aenean euismod elementum nisi quis. Maecenas accumsan lacus vel facilisis volutpat est velit egestas dui. Eleifend mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Aliquam purus sit amet luctus.

Dr.Isabelle Tan

Aenean euismod elementum nisi quis. Maecenas accumsan lacus vel facilisis volutpat est velit egestas dui. Eleifend mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Aliquam purus sit amet luctus.

Dr.Isabelle Tan

Aenean euismod elementum nisi quis. Maecenas accumsan lacus vel facilisis volutpat est velit egestas dui. Eleifend mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Aliquam purus sit amet luctus.

Our Equipment

We’re equipped with a full-range of state-of-the-art portable medical equipment that includes defibrillators, intubation kits, a neonatal transport incubator with a built in ventilator, transport monitors, and everything else we need to make your journey a safe one.

Drager Infinity Gamma XL

Capable of invasive and non-invasive monitoring and capnography.

Zoll Propaq MD Defilibrator with Monitoring

An ultra-lightweight airworthy monitor and defibrillator that provides advanced monitoring capabilities. The monitor enables us to manage 12 lead ECGs. It is also commonly used in military applications.

BLOOD ANALYSER

iSTAT Blood Gas Analyser

An ultra-portable blood analyser that produces lab-quality results on the move, enabling our medical escorts to rapidly make treatment decisions where necessary.

VENTILATORS

Zoll EMV 731

Portable critical care ventilator that supports paediatric patients as well. Enables pulse oximetry, continous and accurate SpO2 and pulse rate readings.

Philips Respironics Trilogy 202

Portable ventillator that provides consistent tidal volume delivery even during non-invasive or when cuff leaks are present. Propietry algorithim improves patient-ventilator synchrony by adjusting to breathing patterns and dynamic leaks.

Resmed Elisee 150 Ventilator

Portable ventillator for adults and children with acute or chronic respiratory conditions and for tracheostomy patients.

SYRINGE DRIVERS

B.Braun IV Fluid Regulator
‍
The syringe driver of choice of many acute hospitals, we take this on board with us on our missions.

SPECIALISED MEDICAL EQUIPMENT
Intra-Aortic Balloon Pump (IABP)

Maquet Datascope CS300
The IABP machine is used in both ICU and operating room environments to support patients that have lost their heart function

Zoll Propaq MD Defilibrator with Monitoring

An ultra-lightweight airworthy monitor and defibrillator that provides advanced monitoring capabilities. The monitor enables us to manage 12 lead ECGs. It is also commonly used in military applications

Our Fleet

Through a guaranteed lease arrangement with our aviation partners, we have a combined fleet of 7 dedicated air ambulance aircrafts based in Singapore.  Our fleet access includes a Learjet 35A, Learjet 45, Gulfstream G 150, Hawker 400, and Hawker 800

Learjet 35A
Learjet 45
Learjet 60
Gulfstream 150
All of our aircraft are installed with a state-of-the-art stretcher system with built-in oxygen, suction, air compressor, and inverter. As such, EMA GLOBAL is able to provide an airborne ICU environment with cardiac monitoring, invasive hemodynamic monitoring, IV infusion pumps, pulse oximetry, emergency medication, defibrillator with pacing capabilities, and advanced airway management.
All of our aircraft are configured with a state-of-the-art stretcher system with built-in oxygen, suction, air compressor, and inverter. As such, EMA GLOBAL is able to provide an airborne ICU environment with cardiac monitoring, invasive hemodynamic monitoring, IV infusion pumps, pulse oximetry, emergency medication, defibrillator with pacing capabilities, and advanced airway management.
All of our aircraft are configured with a state-of-the-art stretcher system with built-in oxygen, suction, air compressor, and inverter. As such, EMA GLOBAL is able to provide an airborne ICU environment with cardiac monitoring, invasive hemodynamic monitoring, IV infusion pumps, pulse oximetry, emergency medication, defibrillator with pacing capabilities, and advanced airway management.
All of our aircraft are configured with a state-of-the-art stretcher system with built-in oxygen, suction, air compressor, and inverter. As such, EMA GLOBAL is able to provide an airborne ICU environment with cardiac monitoring, invasive hemodynamic monitoring, IV infusion pumps, pulse oximetry, emergency medication, defibrillator with pacing capabilities, and advanced airway management.

Careers

As EMA Global continues to grow, so does our need for more capable and enthusiastic people. We encourage every member of our family at EMA Global to realise their full potential and provide the opportunity for them to grow, improve and advance. We offer a diverse and challenging environment with great learning and career opportunities for people who share our values.

To enquire about internships or job opportunities, reach out to us with your cover letter and resume at

enquiry@emaglobal.com.sg
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First Accredited Service Provider from Asia

EMA Global is Singapore’s only Accredited Service Provider for IAG.

EURAMI - European Aeromedical Institute Accreditation

In recognition of our focus on patient safety, EMA Global is the first fixed-wing air ambulance company in Asia to gain full EURAMI accreditation in Adult Critical Care and Advanced Critical Care.

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