To ensure your loved ones receive the best medical attention, we select only the best professionals who are trained to handle the intricacies and challenges of aeromedical transport. Our team comprises ICU specialists, pilots with thousands of flying hours, as well as patient and attentive customer service coordinators.
on your side, we are
How Does It Work?
EMA Global recognises that a patient's condition is dynamic, which is why we ensure our medical escorts are briefed according to real-time information. Upon arrival at the patient's bedside, we get a final update from the treating doctors of any changes to the treatment plan. Any pre-emptive medical procedures are performed prior to leaving the hospital.
Our dedicated and attentive medical team will escort you in an ambulance to the next airport, with safety and comfort as our top priorities. You and your family will also be given timely status update throughout the entire journey. We allocate staff with the most relevant local knowledge, to minimise pitfalls such as road closures or traffic jams. Should the need arise, our team will also be able to facilitate special arrangements like police escort services.
Once at the airport, our staff will facilitate your seamless transition from ground transport to one of our waiting jets. Attention to detail and flexibility in dynamic and complex situations are all essential in preventing any delay in your journey home or to your next medical destination.
Throughout your flight, you’ll be under the experienced, watchful eye of your medical escort(s), who will provide close monitoring, who will work around the clock to prevent any deterioration of your condition.
Upon arrival to the airport closest to your destination hospital, you’ll be escorted to your admission via ambulance.
Once at the hospital, you will be received safe and sound by the medical staff. But our job doesn’t end there. As part of our professional due diligence, and personal commitment to all our patients, our staff will remain available for follow-ups with family and/or caregivers to ensure continuity of care.