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Global Assistance


Introducing Assist+, the global assistance arm of EMA Global. Help is on hand for you anytime, anywhere around the world

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Today, Assist+ is the trusted Assistance partner of many leading Financial Institutions, Retailers, Corporates and Individuals. Through our proprietary digital platform and partnership with providers in 140 countries, Assist+ provides you one-stop access to high quality Assistance solutions.

Medical Assistance & Medical Tourism

Medical adversities happen when you least expect it. In a foreign country where you might not know the local language, culture or facilities available, finding medical assistance might be a very challenging experience. We’re here to help.

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  • Medical Evacuation and Repatriations
  • Repatriation of Mortal Remains
  • Placement of Letter of Guarantee
  • Medical Second Opinion
  • Medical Referral
  • Hospital Bed Booking
  • Treatment & Discharge Planning
  • Emergency & Routine Medical Advice
  • Dispatch of Medicine & Medical Supplies
  • Home Care Services
  • Medical Concierge Services

Travel Assistance

An unexpected event may happen during your holiday, but that does not mean it should ruin your travel experience. We’re here to help you get back on track and be on your way. We’re here so that you have peace of mind.

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  • Return of Minor Children
  • Legal Assistance
  • Lost Document Assistance
  • Travel Health Information
  • Translation & Interpreter Services
  • Ground Transportation Arrangement
  • Ticketing & Accommodation

Automotive Assistance

We provide on-demand automotive assistance so that you’re never left stranded by your vehicle, where ever you are. We understand how stressful an automobile breakdown or incident can be, and we’re here to help.

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  • Breakdown Towing
  • Accident Towing
  • Onward Journey
  • Delivery of Fuel
  • Rental car benefit

Security Assistance

In our ever-changing global landscape, we cannot take security and peace for granted. At EMA Global, we help our clients take necessary precautions prior to travel through our travel alerts and security updates. We help you make informed travel decisions prior to travel and if necessary, help you find your way to safety if an event occurs during your travels.

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  • Contingency Planning
  • Close Protection
  • Crisis Management
  • Alerts

Home Assistance

We know the inconvenience of having a water leak or faulty lights at home. We also know the inconvenience and difficulty of finding a reliable repairman who can help. Our Home Assistance services help solve any home repairs and inconveniences you have, without the stress and hassle.

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  • Repair of Household Appliances and Mobile Phones
  • Emergency Electrician Service
  • Emergency Plumbing and Sanitary Service
  • Locksmith service
  • Pest Control Service
  • Medical Transportation Arrangement
  • Food Catering Services Referral
  • Home Care Assistance Arrangement
  • Emergency Air-Conditioning Repair Arrangement
  • Home Movers Arrangement
  • Home Cleaning Arrangement
  • Referral to Medical Specialists
  • Referrals for House Painters
  • General Repairs
  • CyberProtector Services

Contact our 24/7 Careline