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Global Assistance


INTRODUCING ASSIST+, THE GLOBAL ASSISTANCE ARM OF EMA GLOBAL. HELP IS ON HAND FOR YOU ANYTIME, ANYWHERE AROUND THE WORLD

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Today, Assist+ is the trusted Assistance partner of many leading Financial Institutions, Retailers, Corporates and Individuals. Through our proprietary digital platform and partnership with providers in 140 countries, Assist+ provides you one-stop access to high quality Assistance solutions.

Medical Assistance & Medical Tourism

Medical adversities usually occur when one least expects it to. Especially when you’re in a foreign land and might be unaware of the culture, local language or facilities available, looking for medical assistance can prove to be a difficult experience. EMA Global is here to lend a helping hand.

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  • Medical Evacuation and Repatriations
  • Repatriation of Mortal Remains
  • Placement of Letter of Guarantee
  • Medical Second Opinion
  • Medical Referral
  • Hospital Bed Booking
  • Treatment & Discharge Planning
  • Emergency & Routine Medical Advice
  • Dispatch of Medicine & Medical Supplies
  • Home Care Services
  • Medical Concierge Services

Travel Assistance

An unforeseen event may occur while you’re on holiday, but it doesn’t mean your travel experience should be affected. We’re always here to help you get back on course and head out. We offer our help to ensure you have peace of mind.

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  • Return of Minor Children
  • Legal Assistance
  • Lost Document Assistance
  • Travel Health Information
  • Translation & Interpreter Services
  • Ground Transportation Arrangement
  • Ticketing & Accommodation

Automotive Assistance

We provide on-demand automotive assistance so that you’re never left stranded by your vehicle, where ever you are. We understand how stressful an automobile breakdown or incident can be, and we’re here to help.

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  • Breakdown Towing
  • Accident Towing
  • Onward Journey
  • Delivery of Fuel
  • Rental car benefit

Security Assistance

With our ever-changing worldwide landscape, security and peace cannot be taken for granted. At EMA Global, we assist our clients in taking the required precautions prior to travel via our security updates and travel alerts. We help you make well-informed travel decisions ahead of travel and if needed, help guide you to safety if an incident happens while you’re travelling.

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  • Contingency Planning
  • Close Protection
  • Crisis Management
  • Alerts

Home Assistance

We know the inconvenience of having a water leak or faulty lights at home. We also know the inconvenience and difficulty of finding a reliable repairman who can help. Our Home Assistance services help solve any home repairs and inconveniences you have, without the stress and hassle.

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  • Repair of Household Appliances and Mobile Phones
  • Emergency Electrician Service
  • Emergency Plumbing and Sanitary Service
  • Locksmith service
  • Pest Control Service
  • Medical Transportation Arrangement
  • Food Catering Services Referral
  • Home Care Assistance Arrangement
  • Emergency Air-Conditioning Repair Arrangement
  • Home Movers Arrangement
  • Home Cleaning Arrangement
  • Referral to Medical Specialists
  • Referrals for House Painters
  • General Repairs
  • CyberProtector Services

Only led by the most experienced and capable individuals, our team makes up experts well-versed in providing all kinds of high quality assistance solutions via Assist+ - our global assistance arm. With a good grasp over how international assistance is not limited to medical-related situations – we’ve also established ourselves as an integrated global medical assistance company in Singapore that aspires to help individuals with any issue – no matter the concern, time, or place. Aside from our remarkable, worldwide medical assistance – we also offer assistance in other areas like automotive, travel, home, and security.

EMA Global provides sublime assistance services by working closely with renowned, fully accredited industry partners and affiliations from all over the globe. Having partnered providers in 140 countries, we don’t compromise on quality and offer top-notch services to meet your needs. With our vast range of services provided, we aim to both assist and educate you throughout the period you’ll be using our assistance – be it regarding travel matters, home repairs, or vehicle breakdowns. As a one-size-fits-all global assistance company in Singapore, we’re always ready to take on any challenge to provide you with quality assistance – anytime, anywhere around the world.

Contact our 24/7 Careline