A patient in a foreign hospital can’t afford a wrong call. Our doctors and nurses have worked in intensive care, emergency rooms and air ambulances. Our operations specialists have spent decades in assistance across Asia, from admissions and guarantees of payment to provider coordination and 24/7 case monitoring.

Insurers get experts who understand policies, claims and where costs go wrong. Corporates get people who have managed emergencies throughout the region and help them meet their duty of care. Families get regular, clear updates and someone who stays with their loved one every step of the way.

Our own assistance centres in Singapore, Malaysia, Thailand, the Philippines, Japan and China work alongside local hospitals and authorities every day. Wherever the call comes from, one EMA Global team takes charge from start to finish. Since 1991, we’ve completed more than 12,000 medical evacuation and repatriation missions, and we’re Asia’s first assistance centre accredited by both EURAMI and CAMTS.

Talk to our team, or call our 24/7 emergency line on +65 6570 2552.