EXCELLENTTrustindex verifies that the original source of the review is Google. This has got to be one of most terrifying trip in China, when my aunt fell on the steps, and went into critical condition. Once EMA stepped in, they quickly contacted us to find out about the condition of the patient, and getting updates from the doctor directly to facilitate the process of bringing the patient back to our home. To Dr Winston Jong, your assistance in contacting GEG with regards to arrangements of the flight has managed to save us lots of time and money. Thank you for everything. To Dr Eslyn, who has been on the flight, taking care of the patient with care, and respect to everyone. A big thank you to you and Nr Jag. You guys have definitely went beyond and showed what people in the industry can do best. To the whole EMA Global team, Hemma, Nathan, Sky, Kent, and so many more help to be named. Thank you everyone from the bottom of my heart.Posted on GoogleTrustindex verifies that the original source of the review is Google. 在杭州千島湖，落地跣到，肋骨撞石壆，三條肋骨骨折，之後找保險公司求助，公司立即找EMA 跟進。 EMA專業團隊Jeff Javi Eslyntys即刻成立群組，EMA的醫生並聯絡當地醫生瞭解病情。流程合理暢順，並制定最合適的高鐵方案，減少病情惡化的風險。 辛苦負責護同事Bob，過程需要非常迂廻才來到千島湖，他主動到醫院慰問傷者並制定翌日的交通安排，過程細心，照顧周到，令傷者感動溫暖，減少焦慮。 最後順利到達香港中文大學醫院，和當地醫生對接。 感謝EMAPosted on GoogleTrustindex verifies that the original source of the review is Google. Thank you EMA for your outstanding support and compassion while my student was hospitalized during the study tour. Your quick action, clear communication, and genuine care made a very difficult time much easier for the student and their family. We are deeply grateful for your professionalism and kindness.Posted on GoogleTrustindex verifies that the original source of the review is Google. I had an excellent experience with the team throughout an emergency situation. Their coordination and communication were amazing from start to finish, and they ensured the entire insurance coordination process went as smoothly as possible. They set up a WhatsApp group for quick communication, coordinated efficiently with the hospital, and were always on standby to answer all of my questions and concerns promptly. Their professionalism, responsiveness, and support gave me a lot of reassurance during my recovery. Highly recommend their services to anyone looking for reliable and attentive assistance.Posted on GoogleTrustindex verifies that the original source of the review is Google. 感谢你们团队的服务，很好，很安全，让我很满意！Posted on GoogleTrustindex verifies that the original source of the review is Google. ❤️ 衷心感谢 Great Eastern 的医疗团队，在我最无助、最需要帮助的时候给予我支持和帮助。 🙏 特别感谢 Sky Cheng 的认真解答与协调安排；感谢护士 Hemma 的细心照料；也感谢特意飞行了 8 个小时，到阿拉木图接我回新加坡的人，真的非常感激。 👩⚕️ 同时，也非常感谢 Dr Eslyn 和 Dr Stephanie 的专业判断与指导。若不是你们及时的帮助和建议，情况可能会变得更加严重。 🌙 也特别感谢 Siti 在最开始的深夜接听了我的电话，这无疑给了我很大的帮助与安心。 🤝 最后，也感谢 Medical Department 的 Jamie 在整个过程中提供的协助与支持。 💐 谢谢你们每一个人。 —— ❤️ I would like to sincerely thank the Great Eastern medical team for supporting and helping me during one of the most difficult and helpless moments I have experienced. 🙏 Special thanks to Sky Cheng for the detailed explanations and coordination arrangements; to Nurse Hemma for the attentive care; and also to the team member who specially flew 8 hours to Almaty to bring me safely back to Singapore — I truly appreciate the effort and support. 👩⚕️ I would also like to express my heartfelt gratitude to Dr Eslyn and Dr Stephanie for their professional guidance and medical advice. Without your timely help and judgement, the situation could have become much more serious. 🌙 A special thank you as well to Siti for answering my call late at night in the very beginning. That support gave me a great sense of reassurance and help during a very stressful moment. 🤝 Lastly, thank you to Jamie from the Medical Department for the assistance and support throughout the entire process. 💐 Thank you to every one of you.Posted on GoogleTrustindex verifies that the original source of the review is Google. Our family is deeply grateful to the entire EMAG team for the exceptional professionalism, efficiency and compassion shown during an incredibly stressful time. From the evacuation from the hospital in Yogyakarta to safely bringing my husband back to Singapore and into Emergency at NUH, everything was handled seamlessly and with such care. Every detail - medical coordination, paperwork, protocols and logistics - was managed so smoothly that it completely lifted the burden and pressure off our shoulders. A very special thank you to Dr. Giju and Nr Hemma. The moment they took over and we heard their calm, confident voices, we immediately felt relieved and reassured. Their professionalism, competence and compassionate care meant the world to us during those difficult hours. Thank you once again to the entire EMAG team for making such a complex and emotional process feel so safe, smooth and well-managed. We will always remain grateful.Posted on GoogleTrustindex verifies that the original source of the review is Google. Really appreciative to the team for providing constant and prompt support when we were unsure of what needs to be done for my dad when he suffered a heart attack while overseas. We would like to thank Dr Jong for making calls with us to check in on my dad, explaining to us his condition and also communicating with the local doctor. Especially thankful to Dr Eslyn and Nr Jag for flying in and escorting my dad back. Making sure he is safe and comfortable throughout the journey from the hospital in bkk to the hospital in sg. No words could express our gratitude towards them 🙏Posted on GoogleTrustindex verifies that the original source of the review is Google. We sincerely appreciate all the efforts from the EMA Team in making this transfer from China possible and ensuring my dad’s safe return home. They provided continuous follow-up for weeks, working closely with the doctors to optimize his condition before the flight. Throughout the process, they monitored everything closely and patiently explained each step to our family, which gave us a lot of reassurance during a very stressful time. What they do goes far beyond just a job. They are truly making a meaningful difference in people’s lives—not only for the patient, but for the entire family. Thank you so much, Dr Eslyn and Nurse Jenifer, and everyone for bringing my dad home safely. We are deeply grateful 🙏Posted on GoogleTrustindex verifies that the original source of the review is Google. Deep gratitude to EMA Global for evacuating my mum safely from China to Singapore after a few weeks post surgery rest. A wheelchair at the last lap to send mum home to doorstep would ensure a smoother care.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
